TERMS & CONDITIONS

REQUIREMENTS FOR USE

All customers must be at least eighteen (18) years of age to conduct business with Gold n Treasures. Additionally, every customer must be the rightful owner of any property sold or offered for sale to Gold n Treasures, and must act on their own behalf—not as an agent, representative, or intermediary for another individual or entity.
Gold n Treasures reserves the right, at its sole discretion, to request documentation or proof of ownership and compliance with these requirements at any time.

VERBAL OFFERS

Customers or prospective sellers may request a telephone or email quote for their items after the items have arrived at Gold n Treasures’ processing facility. Verbal offers may, at the company’s discretion, be recorded.
Once a customer verbally accepts a telephone or email quote, Gold n Treasures will issue payment within twenty-four (24) hours of that acceptance. Please note that upon verbal acceptance, the fourteen (14)-day customer satisfaction holding period guarantee no longer applies to that transaction.

GUARANTEE AGAINST LOSS

Gold n Treasures guarantees against the loss of any items properly shipped to its facility, provided that the shipment follows all company-approved instructions and procedures as outlined on GoldnTreasures.co.
The company reserves the right to refuse delivery of any mail, envelope, or package that appears opened, damaged, or tampered with in any way. In such cases, the shipping carrier will return the package to the sender. Gold n Treasures will not be held liable for any attempted delivery or return of damaged or compromised shipments.

LIMITATION OF LIABILITY

This limitation of liability applies to the customer/seller and any third party, including but not limited to successors, insurers, and any other person or entity asserting a claim related to this transaction.

Under no circumstances shall Gold n Treasures be liable to any third party, including insurance carriers. The company shall not be responsible for any subrogation claims initiated by a customer’s insurance provider. By submitting items to Gold n Treasures, the customer/seller expressly waives any subrogation rights on their own behalf and on behalf of their insurer.

The total liability of Gold n Treasures shall be limited to the least of the following amounts:

The liquidation value assigned to the item(s) by Gold n Treasures, at its sole discretion.
One-third (1/3) of the appraised value of the item(s), based on an appraisal by an independent, accredited appraiser provided by the customer/seller, dated no more than three (3) years prior to shipment.
The sum of $100.00 USD.

The customer/seller agrees that the liquidation value determined by Gold n Treasures shall be final and binding, and that under no circumstances shall company liability exceed $100.00.

Gold n Treasures shall not be liable for any indirect, incidental, consequential, punitive, or loss-of-profit damages beyond the limits stated above. By submitting items, the customer/seller explicitly acknowledges and accepts this limitation of liability.

SHIPMENTS RECEIVED WITHOUT A “METHOD OF PAYMENT FORM”

It is the sole responsibility of the shipper to provide complete contact information, preferred method of payment, and legal age confirmation by signature, affirming rightful ownership of all submitted materials.
Gold n Treasures will not be liable for any loss or damage resulting from failure to include a completed Method of Payment Form with your shipment.

RETURN INSURANCE LIABILITIES

Individuals selling merchandise to Gold n Treasures understand and agree that all offers reflect fair market wholesale value.
If an item is returned, Gold n Treasures will insure the return shipment for no more than twice the amount originally offered, regardless of the inbound insurance value, unless prior written notice is provided via email before the return shipment.

Gold n Treasures reserves the right, at its sole discretion, to determine the carrier, insurance coverage, and delivery verification method for return shipments.
Customers are responsible for all insurance fees and costs associated with returned shipping.

SHIPPING POLICY

I. Liability for Shipments

Gold n Treasures is not responsible for loss or damage of items in transit. It is the customer’s responsibility to properly insure shipments to protect against potential monetary loss.

II. Complimentary Insured Shipping for Gold (AU)

Gold n Treasures offers complimentary insured shipping via FedEx Standard Overnight for gold materials under the following conditions:

Minimum of 0.5 troy ounce of gold (AU).
Shipment must use FedEx Box packaging.
“No Saturday Delivery” must be selected on the FedEx Air Bill.
Insurance coverage may not exceed the actual intrinsic value of the precious metal (not retail value), with a limit of $500.
Only Standard Overnight Shipping is approved. Do not use “First Overnight” or “Priority Overnight.”

III. Complimentary Insured Shipping for Silver (AG)

Gold n Treasures provides complimentary insured shipping via FedEx Ground for silver materials meeting the following criteria:

Minimum of 5.0 troy ounces of silver (AG).
Acceptable materials include genuine “STERLING,” “925,” “800” silver, silver coins, and bullion.
No silver-plated or non-precious items. Any returns of ineligible materials will be at the customer’s expense.

IV. Non-Compliance with Shipping Terms

Failure to comply with these shipping requirements may, at Gold n Treasures’ discretion, result in:

Additional charges for using unauthorized shipping methods.
Charge-backs for shipments weighing less than 0.5 troy ounce of gold (AU).
Charge-backs for “Saturday Delivery” requests.
Charge-backs for over-insuring packages (as over-insuring violates FedEx Terms & Conditions).

PAYOUTS

The “Today’s Payout” chart reflects ongoing market fluctuations.
Items weighing less than one (1) troy ounce are paid based on market conditions using a sliding scale.

Payout Schedule

0–3 troy ounces: 85% of calculated gold value
3–5 troy ounces: 90% of calculated gold value
5–25 troy ounces: 96% of calculated gold value
25+ troy ounces: 97% of calculated gold value

All payouts are based on:
(weight of recoverable gold × metal purity × daily market or London Fix price)

Payment Method Fees

Company Check: No fee
eCheck: No fee
Direct Deposit / Domestic Bank Wire: $30.00
International Bank Wire: $50.00
PayPal: ~2.9% of payout amount

PROMOTIONS

Promotional Code 3477 – Terms & Conditions:

New customers only
Minimum of 1 troy ounce of fine gold required
Cannot be combined with other offers
Promotional code must be stated on the Method of Payment Form

UNCLAIMED ITEMS (OVER 90 DAYS)

Gold n Treasures shall not be liable for any loss or damage related to unclaimed items after ninety (90) days from receipt.
It is the customer’s sole responsibility to claim or arrange return of their items within this time frame.

EMAIL NOTIFICATIONS

Under rules of implied consent, Gold n Treasures may occasionally send company news or updates via email.
Customers may opt out at any time. Once unsubscribed, Gold n Treasures will only contact you if explicitly requested.

AGREEMENT TO INDEMNIFY GOLDNTREASURES.CO

By using GoldnTreasures.co, you agree to indemnify and hold harmless Gold n Treasures, its directors, officers, employees, and agents from any claims, expenses, or damages (including legal fees) arising from your use of this website.

DISPUTES & APPLICABLE LAW

Gold n Treasures shall not be liable for any damages of any kind—including direct, indirect, incidental, consequential, or punitive—arising from your use or inability to use this website or its information.

Any dispute arising from or relating to this website shall be resolved through binding arbitration in the State of New York, under the rules of the American Arbitration Association.
Judgment on the arbitration award may be entered in any court with jurisdiction.
The laws of the State of New York, USA, shall govern all matters, without regard to conflict-of-law principles.